Kids Dentist ("we," "us," or "our") operates kidsdds.com and this Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.
We are a pediatric dental practice located at 160 Commerce Dr #100, Grayslake, IL 60030. You can reach us at (847) 223-1400 or info@kidsdds.com.
1. How this policy relates to your medical records
This Privacy Policy covers only the information collected passively or through forms on this website — for example, when you browse kidsdds.com or submit a contact, appointment, or "Ask the Doctor" form. It is separate and distinct from our HIPAA Notice of Privacy Practices, which governs Protected Health Information (PHI) once you or your child becomes a patient of our practice. Our HIPAA Notice is provided at your child's first visit and is available from our office on request — it, not this policy, describes how we handle clinical, treatment, and billing records.
2. Information we collect
We may collect the following categories of information through this website:
- Website activity: Data about your browsing activity on our website, such as pages visited and time on site.
- Device and browser information: Technical information about the device or browser you use to access our website, such as your IP address and device type.
- Contact information: Your name, email address, and phone number, if you choose to provide them through our contact or appointment forms.
- Information about your child: Through forms like "Ask the Doctor" and appointment requests, parents and guardians may submit information about their child, including the child's name, age, and date of birth, so we can respond to your inquiry or schedule a visit.
- Payment information: If you use the "Pay Now" option on our site, your payment is processed directly by our third-party payment gateway, HostedPayNow. We do not receive or store your full credit card number on our website or servers — see Section 4 for more detail.
3. How we use this information
- To respond to your inquiries, appointment requests, and questions.
- To schedule and coordinate care for your child.
- To operate, measure, and improve our website and the services we describe on it.
- To detect and prevent spam and abusive submissions to our forms.
4. How we share information
We may disclose information collected through this website:
- With our service providers: Vendors who help us operate this website and communicate with you, including our email delivery provider (Resend), our content platform (Sanity), our analytics provider (Google Analytics), our bot-protection provider (Cloudflare), and our payment gateway (HostedPayNow) for online payments. We require these providers to use your information only to perform services for us.
- In connection with legal proceedings: When required by law, such as to comply with a valid court order, or where necessary to establish or defend our legal rights.
- In connection with a sale of our practice: If our practice is acquired or merges with another, your information may be transferred as part of that transaction.
We do not sell your personal information, and we do not share it for third-party advertising or behavioral ad targeting.
5. Cookies and similar technologies
This website uses a small number of cookies and similar technologies, limited to:
- Google Analytics 4 (GA4): Helps us understand how visitors use our website, such as which pages are viewed, so we can improve it.
- Cloudflare Turnstile: Protects our contact, appointment, and question forms from bots and spam submissions.
- Language preference: Remembers whether you prefer to view this site in English or Spanish.
We do not use cookies to build advertising profiles or to track you across other websites.
6. Your privacy choices
Most web browsers let you block or delete cookies through their settings, though doing so may affect how parts of this site work (such as remembering your language preference). Google also offers a browser add-on that lets you opt out of Google Analytics tracking across the websites you visit.
Some browsers send a "Do Not Track" signal. Because there is no common industry standard for responding to it, we do not currently respond to that signal.
Kids Dentist is a locally owned Illinois practice and may not meet the thresholds that trigger laws like the California Consumer Privacy Act (CCPA). Regardless, if you would like to access, correct, or request deletion of information we've collected about you through this website, you're welcome to contact our office and we will do our best to honor your request, consistent with our recordkeeping and legal obligations.
7. Children's privacy
This website is intended for use by parents, guardians, and other adults on behalf of a patient or prospective patient — it is not directed to children, and we do not knowingly collect personal information directly from children under 13 through this website. Where our forms ask for a child's name, age, or date of birth, that information is submitted by the accompanying parent or guardian, not by the child. If you believe a child has provided us information directly and without a parent's or guardian's involvement, please contact us and we will promptly delete it.
8. Data retention
We keep information submitted through this website only as long as necessary to respond to your inquiry, coordinate your visit, or meet our recordkeeping and legal obligations.
9. Security
We apply reasonable technical and administrative safeguards to protect the information we collect through this website against loss, misuse, and unauthorized access. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and if we make a material change to how we handle your information, we will provide reasonable notice.
11. Contact us
If you have questions about this Privacy Policy or how we handle information collected through this website, you can contact our office, call us at (847) 223-1400, or email info@kidsdds.com.